Privacy Policy
Terra Bloom - Handcrafted Vietnamese Ceramics
Privacy Policy
Last updated: 12/25/2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through our payment providers)
- Account credentials
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Shipping companies to deliver your orders
- Payment processors to handle transactions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
Questions about your privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Data Protection Officer: [email protected]
- Address: Hanoi, Vietnam
Also see our Terms of Service